https://neighbourhood.agl.com.au/t5/Mobile-General/Unable-to-Merge-Calls/m-p/42934#M545 <P>Ever since I got the AGL SIM and eSim, im unable to merge calls ? Called AGL, and they said there is no settings with Optus network that's blocking this from merging calls. Still unable to merge calls.&nbsp;</P> Thu, 23 Apr 2026 09:07:31 GMT ArjunRamesh 2026-04-23T09:07:31Z https://neighbourhood.agl.com.au/t5/Mobile-General/Unable-to-Merge-Calls/m-p/42934#M545 <P>Ever since I got the AGL SIM and eSim, im unable to merge calls ? Called AGL, and they said there is no settings with Optus network that's blocking this from merging calls. Still unable to merge calls.&nbsp;</P> Thu, 23 Apr 2026 09:07:31 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Unable-to-Merge-Calls/m-p/42934#M545 ArjunRamesh 2026-04-23T09:07:31Z https://neighbourhood.agl.com.au/t5/Mobile-General/Unable-to-Merge-Calls/m-p/42963#M547 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/124332">@ArjunRamesh</a></SPAN>&nbsp;<BR /><BR />Thank you for your post.&nbsp;<BR /><BR />it is unusual that it has stopped. Some quick troubleshooting I can suggest is:</P> <OL> <LI>Restart your phone,</LI> <LI>Toggle WiFi calling/VoLTE, this is done through your phone settings</LI> <LI>Reset network settings, also done through settings</LI> </OL> <P>Thanks, Chris</P> Wed, 29 Apr 2026 01:50:18 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Unable-to-Merge-Calls/m-p/42963#M547 ChrisE_AGL 2026-04-29T01:50:18Z