topic Re: I need to activate the sim card in Mobile - General

I need to activate the sim card

thedonn — Tue, 10 Jan 2023 03:38:52 GMT

I need to activate my new sim card

Re: I need to activate the sim card

Tara_AGL — Tue, 07 Jun 2022 22:38:59 GMT

We are excited to hear that you are ready to activate your sim! There are 2 very easy ways you can do this, the first being via our website here, or alternatively, our friendly team can do this with you via the phone on 13 12 45.

Please don't hesitate to let us know if you experience any issues with your activation!

Re: I need to activate the sim card

Zazou — Fri, 27 Jan 2023 08:15:56 GMT

Hi there,

I well received the sim card and still want to keep my number.

My old service got limited now - very annoying to keep working.

I got home and wanted to activate my card online but there is a problem on AGL website when I click on "Activate Sim card". It says "Sorry something went wrong. Please try refreshing the page."

Of course nothing happens when I do refresh the page, it just leads me back to the home page.

Then I try to call your number 13 12 45 to activate it but of course now I cannot make any calls.

I do really need my number to use my data on internet and to make calls and received calls, this is so frustrating that your website doesnt work.

Please help me this is urgent.

Re: I need to activate the sim card

Tarsanne19 — Fri, 19 May 2023 23:19:32 GMT

Can you please reconnected My AGL Sim cards now please

Re: I need to activate the sim card

Duola3 — Sun, 06 Aug 2023 10:50:39 GMT

I also need help to activate My AGL Sim card. Please

Re: I need to activate the sim card

Laura1946 — Thu, 20 Feb 2025 21:50:35 GMT

I called to activate my sim on wednesday and to date i still don't have a working phone. Please let me know when am i going to have reception. If i don't have a working phone by lunch today I will have no option but to go to another provider. I am 78 years old and need a working phone as it my only lifeline to help if I need it.

Re: I need to activate the sim card

Daniel_AGL — Fri, 21 Feb 2025 00:33:24 GMT

Hi Laura,

We’re so sorry to hear that your SIM activation is still not working. We understand how important it is for you to have a reliable phone, especially in case of emergencies. Please know that we take this matter very seriously.

Ill send you a private message shortly to look into this and get it resolved as quickly as possible. Thank you for your patience.

Daniel

Re: I need to activate the sim card

AidaLadd — Mon, 19 Jan 2026 00:43:35 GMT

Activities sim card agl