topic Re: Can't activate my new SIM in Mobile - General https://neighbourhood.agl.com.au/t5/Mobile-General/Can-t-activate-my-new-SIM/m-p/40758#M484 <P>Afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/138111">@manoj_bakkar</a></SPAN>&nbsp;</P> <P>I am so sorry about that, I know it is hard to call us, especially if you can't call during business hours.&nbsp;<BR />Are you able to try to call us so that we can assist?&nbsp;<BR />Kind regards, Natasha,&nbsp;<BR />AGL Telecomunications.</P> Fri, 30 May 2025 03:03:15 GMT Natasha_AGL 2025-05-30T03:03:15Z Can't activate my new SIM https://neighbourhood.agl.com.au/t5/Mobile-General/Can-t-activate-my-new-SIM/m-p/40752#M483 <P>It looks like this is a very old problem from AGL that they never resolved. I didn't expect this from such a big company. I got a new SIM, but I can't see mobile and internet options in the AGL app. It says, "Something's missing."</P><P>The worst part is that they don't have support outside working hours.</P><P>&nbsp;</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 902px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3174iC7C2E8A7554FB21E/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Thu, 29 May 2025 13:59:05 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Can-t-activate-my-new-SIM/m-p/40752#M483 manoj_bakkar 2025-05-29T13:59:05Z Re: Can't activate my new SIM https://neighbourhood.agl.com.au/t5/Mobile-General/Can-t-activate-my-new-SIM/m-p/40758#M484 <P>Afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/138111">@manoj_bakkar</a></SPAN>&nbsp;</P> <P>I am so sorry about that, I know it is hard to call us, especially if you can't call during business hours.&nbsp;<BR />Are you able to try to call us so that we can assist?&nbsp;<BR />Kind regards, Natasha,&nbsp;<BR />AGL Telecomunications.</P> Fri, 30 May 2025 03:03:15 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Can-t-activate-my-new-SIM/m-p/40758#M484 Natasha_AGL 2025-05-30T03:03:15Z