https://neighbourhood.agl.com.au/t5/Mobile-General/Message-Bank/m-p/30069#M154 <P>I have been phoning AGL for over six weeks now, and I can not get past the message while waiting in line and this continues until the line drops out.</P><P>My issue is that I transferred three mobile phones to AGL and was not aware that AGL does not have a provision for mobile message bank.</P><P>Followed what I could find on google which is to no avail as it requires a person at AGL to answer the phone when called.</P><P>&nbsp;</P> Mon, 13 Feb 2023 04:23:44 GMT Damian2 2023-02-13T04:23:44Z https://neighbourhood.agl.com.au/t5/Mobile-General/Message-Bank/m-p/30069#M154 <P>I have been phoning AGL for over six weeks now, and I can not get past the message while waiting in line and this continues until the line drops out.</P><P>My issue is that I transferred three mobile phones to AGL and was not aware that AGL does not have a provision for mobile message bank.</P><P>Followed what I could find on google which is to no avail as it requires a person at AGL to answer the phone when called.</P><P>&nbsp;</P> Mon, 13 Feb 2023 04:23:44 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Message-Bank/m-p/30069#M154 Damian2 2023-02-13T04:23:44Z https://neighbourhood.agl.com.au/t5/Mobile-General/Message-Bank/m-p/30072#M156 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/117303">@Damian2</a></SPAN> ,</P> <P>&nbsp;</P> <P>Sorry to hear you've been having trouble getting through on the phone - it's correct that phone contact will be the best way to get your issue resolved. How long are you waiting on hold typically?</P> Mon, 13 Feb 2023 05:50:26 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/Message-Bank/m-p/30072#M156 David_AGL 2023-02-13T05:50:26Z