topic Re: cant send or receive messages in Mobile - General

cant send or receive messages

aayush — Wed, 04 Jan 2023 11:07:46 GMT

Hey There,

I am not able to send or receive message.Which seems like agl has not activate that service for me. I have tried changing the device, turn or and off etc.Nothing worked for me.Spent endless hours with customer support which is pretty **bleep** as they can not resolve the smallest issue.

Re: cant send or receive messages

aayush — Wed, 04 Jan 2023 11:46:12 GMT

Furthermore,

Re: cant send or receive messages

David_AGL — Tue, 10 Jan 2023 06:51:27 GMT

Hi @aayush,

Did you manage to get this resolved? Being unable to send texts if a fairly common issue on new accounts and is usually resolved by a quick call to support to restart the service. Sounds quite unusual if they weren't able to resolve it in this case.