https://neighbourhood.agl.com.au/t5/Mobile-Accounts-Plans/Phone-plan-doesn-t-show-on-app-multi-service-discount-issue/m-p/41626#M190 <P>Hi all, does anyone know why one of my phone plans isn't showing up on my app and how I can get it to? I'm being billed for it and the phone works so it's definitely se up but I can't check my usage. It's been 4 months and I've spoken to multiple people over the phone who assure me it is fixed but it still isn't. On top of this the $10 Muti service discount is never applied to my account for this number, 4 months of calls and tickets being created for it but nothing actually being fixed.. is there any way I can get this actually resolved or is it time to just give up and change providers to one that can actually resolve things?&nbsp;</P> Sat, 06 Sep 2025 23:31:13 GMT alex01 2025-09-06T23:31:13Z https://neighbourhood.agl.com.au/t5/Mobile-Accounts-Plans/Phone-plan-doesn-t-show-on-app-multi-service-discount-issue/m-p/41626#M190 <P>Hi all, does anyone know why one of my phone plans isn't showing up on my app and how I can get it to? I'm being billed for it and the phone works so it's definitely se up but I can't check my usage. It's been 4 months and I've spoken to multiple people over the phone who assure me it is fixed but it still isn't. On top of this the $10 Muti service discount is never applied to my account for this number, 4 months of calls and tickets being created for it but nothing actually being fixed.. is there any way I can get this actually resolved or is it time to just give up and change providers to one that can actually resolve things?&nbsp;</P> Sat, 06 Sep 2025 23:31:13 GMT https://neighbourhood.agl.com.au/t5/Mobile-Accounts-Plans/Phone-plan-doesn-t-show-on-app-multi-service-discount-issue/m-p/41626#M190 alex01 2025-09-06T23:31:13Z