topic Re: Smart Digital Meter is showing estimated reads in Meters & Connections

Smart Digital Meter is showing estimated reads

KevinT — Mon, 09 Nov 2020 00:33:12 GMT

I had my meter box upgraded to a smart digital meter on 23rd October 2020. Since then my AGL app has been showing my actual usage from the new digital meter.

Suddenly on 5th November, my AGL app has gone back to showing estimated reads. On 7th and 8th November, there are no reads at all.

Re: Smart Digital Meter is showing estimated reads

Ellen1 — Mon, 09 Nov 2020 02:11:17 GMT

Hi KevinT!!

Welcome to AGL Community!!

It can take up to 3 business days for the data to be uploaded.

If it takes longer than that, get connected with our AGL Messaging team through the App and they will be able to have a look for you.

Thank you

Ellen