https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/10875#M588 <P>I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?</P> Tue, 19 Feb 2019 01:52:20 GMT HINS 2019-02-19T01:52:20Z https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/10875#M588 <P>I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?</P> Tue, 19 Feb 2019 01:52:20 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/10875#M588 HINS 2019-02-19T01:52:20Z https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/10879#M589 <P>Hi HINS,</P> <P>&nbsp;</P> <P>This is absolutely normal!</P> <P>&nbsp;</P> <P>Your online accounts can take 1-2 weeks to set up from the date you move in.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Tue, 19 Feb 2019 03:09:35 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/10879#M589 jayden_AGL 2019-02-19T03:09:35Z