Hourly rate is not available from 31/07/19

KTlov0228 — Sat, 10 Aug 2019 12:30:06 GMT

Hi, All

Somehow I cant get my hourly usage from 31st July, and it is showing as no data.

I tried to contact agent through customer chat, but he seemed has no clue.

Can anyone please help me with this?

Thanks,

Katie

Re: Hourly rate is not available from 31/07/19

jayden_AGL — Mon, 12 Aug 2019 23:41:41 GMT

Hi Katie,

Welcome to the AGL Community!

Thank you for providing me some additional information via private message. I've located the error causing this delay and am currently working with our IT team to resolve this.

I'll get back to you here once this is resolved.

Kind regards,

Jayden

topic Hourly rate is not available from 31/07/19 in Meters & Connections

Hourly rate is not available from 31/07/19

Re: Hourly rate is not available from 31/07/19