topic Re: Smart meter EDMI Atlas Mk7c in Meters & Connections

Smart meter EDMI Atlas Mk7c

Ted — Sat, 13 Apr 2019 02:44:10 GMT

I have been struggling since about 20 Feb to get my feed in data to be reliably shown on my account's usage page. I am satisfied that that has now been fixed, and for that I am grateful. However in my efforts to research that problem I have discovered that on my EDMI Mk7c the 2 lights more or less in the middle of the front are shown as "1000 Imp/Kwh" on the left, and "connection state" on the right whereas on your picture of the Mk7c the lights are shown as (I think) Pulse 1 and Pulse 2. I realize that in normal circumstances those lights really shouldn't concern me except that the light labelled connection state is illuminated RED all the time and to me a red light means something is wrong!!

Any comments on why my unit is different to the pictures in the AGL article and why the connection state light is always illuminated RED.

Re: Smart meter EDMI Atlas Mk7c

Luckyphilp1 — Wed, 17 Apr 2019 23:09:48 GMT

Ted, I have just had a smart meter installed (6 March) and have a continual red light under “Connection State”. Hopefully someone can explain this as I have found no documentation to explain if this is normal or it is advising there is a fault.

Re: Smart meter EDMI Atlas Mk7c

Ted — Thu, 18 Apr 2019 03:59:39 GMT

If you are getting accurate & reliable readings at MY ACCOUNT / USAGE on your AGL website then I reckon the red light must be the way it should be. It would be nice if someone at AGL would acknowledge our concerns.

Regards

Re: Smart meter EDMI Atlas Mk7c

Luckyphilp1 — Wed, 24 Apr 2019 03:15:14 GMT

Yes, I am getting accurate readings now, so red light must be normal for this new type of meter.

Re: Smart meter EDMI Atlas Mk7c

-John- — Tue, 13 Oct 2020 10:49:21 GMT

I suspect red = live, i.e. 'warning' (vs something wrong) the power is live be careful electrician person what you do in there if you open it up.