topic Re: Incorrect usage after meter upgrade in Meters & Connections

Incorrect usage after meter upgrade

Pilster — Sun, 10 May 2026 21:21:07 GMT

I have solar and a battery and am currently not using any power from the Grid. Since my meter upgrade 4 days ago my usage is reported at approx 10kwh each day. This is completely wrong.

How do I get this fixed?

Re: Incorrect usage after meter upgrade

ChrisE_AGL — Mon, 11 May 2026 23:25:39 GMT

Hi @Pilster

If you've recently had a smart meter installed and you are having some meter installation issues, it is reccomended that you reach out to us.

I'm going to send you a Private Message to collect some account information, so I can look into this and advise further.

Thanks, Chris