Electricity - Read meter - Service Ineligible

Leobass13 — Fri, 06 Dec 2024 09:52:18 GMT

Hi!

I tried to submit a read meter for electricity on 30th November 2024, but I couldn't! When I wanted to submit it again, the app did not show the current usage or bill projection. I tried to do it through the website and it says "Service Ineligible". I have no access to the current usage, bill projection or the read meter number. I have talked to several team members of AGL, and they just said to wait 24 hours. I started to talk to them on 1st December 2024, and so far, my problem hasn't been solved. I have a regular old read meter. Thanks!

Re: Electricity - Read meter - Service Ineligible

megan_AGL — Tue, 10 Dec 2024 00:23:01 GMT

Hi Leobass13,

We are sorry to hear you are having issues with your online access.

We will send you a private message to obtain some more details from you.

Kind regards,

Megan

topic Electricity - Read meter - Service Ineligible in Meters & Connections

Electricity - Read meter - Service Ineligible

Re: Electricity - Read meter - Service Ineligible