topic Re: Re-energisation (Recipient Discretion) in Meters & Connections

Re-energisation (Recipient Discretion)

Sudha — Sat, 09 Mar 2024 06:50:06 GMT

My first bill is generated and I see Re-energisation (Recipient Discretion) is charged as 140$ what is this? Is this something that will be charged every cycle?

Re: Re-energisation (Recipient Discretion)

Xander-AGL — Mon, 11 Mar 2024 22:10:21 GMT

Hi @Sudha - Lester's answer is correct here, the re-energisation fee is charged by your distributor for the first and final read, to cover the cost of energising or de-energising the property, outside of their normal quarterly reading schedule (which they do not charge for).
Any fees your retailer (In this case, AGL) incurs, is passed on to the customer through their invoice.

Kind regards,
Xander

Re: Re-energisation (Recipient Discretion)

Juzybheaslip — Thu, 02 May 2024 04:34:40 GMT

Hello

my Re-energisation (Recipient Discretion) was $482.00. Why is it so high?

Thanks

Re: Re-energisation (Recipient Discretion)

Lester — Fri, 03 May 2024 23:08:13 GMT

@Xander-AGL looks like my reply was deleted, probably because of the link(s) and spam filters ?

If it can be found, can that be put back into the thread, as it has info there that might assist others in the future.

Re: Re-energisation (Recipient Discretion)

megan_AGL — Wed, 08 May 2024 05:38:46 GMT

Hi Juzybheaslip,

Thank you for reaching out.

Sounds like that fee is related to an after hours electricity connection.

However I will send you a private message to get some more details.

Kind regards,

Megan