topic Re: Gas working but ‘connection in progress’ in Meters & Connections

Gas working but ‘connection in progress’

Hanry93 — Tue, 15 Jan 2019 10:36:50 GMT

I moved into a new property in Sept 2018. The gas was connected but we have never received a bill and our online account says that our connection is in progress. I like to pay as I go but can’t do that because according to AGL our gas isn’t even connected. I’m just worried I’m going to get slammed with a massive bill once it is formerly ‘connected’ on AGL’s end..

Re: Gas working but ‘connection in progress’

jayden_AGL — Tue, 15 Jan 2019 21:44:11 GMT

Hey Hanry93,

Welcome to the Community!

I'll need to follow up on this for you to ensure you're billed appropriately. Please shoot through a private message with your AGL account number, name, and address.

Cheers,

Jayden

Re: Gas working but ‘connection in progress’

Juliele_00 — Sat, 16 Sep 2023 09:17:33 GMT

Hi,

Electricity was connect a month ago but my app show “connect in progress”