https://neighbourhood.agl.com.au/t5/Meters-Connections/meter-reading/m-p/33226#M2173 <P>We've just joined AGL, and are a bit mystified about the first useage/feedin information in our account.<BR />For context, we have an 11kwh solar system, and a 5kwh battery. The battery is normally charged by about 10.00am, and then we start to export. Export ends at about 4.00pm in winter.<BR />We don't use aircon at this time of the year, the HWC is on a timer to start at 9.00am and stop at 4.00pm and our main other consumption is TV/fridge/computers etc.<BR />Most days, again at this time of the year, the battery is still at around 20% when we get up in the morning, so our grid consumption is historically low.<BR />Last month our energy balance&nbsp; was :&nbsp;<SPAN>export 550kWh,&nbsp;</SPAN><SPAN>grid consumption 16kWh.<BR />Today I looked at our balance for yesterday (our first day with AGL) and see that our export and consumption are both about 14kwh for the day!<BR />Any clues about what may be happening - perhaps it's just a glitch in the smart meter process?<BR />Thanks for any advice.</SPAN></P> Thu, 07 Sep 2023 00:38:48 GMT uncletimrob 2023-09-07T00:38:48Z https://neighbourhood.agl.com.au/t5/Meters-Connections/meter-reading/m-p/33226#M2173 <P>We've just joined AGL, and are a bit mystified about the first useage/feedin information in our account.<BR />For context, we have an 11kwh solar system, and a 5kwh battery. The battery is normally charged by about 10.00am, and then we start to export. Export ends at about 4.00pm in winter.<BR />We don't use aircon at this time of the year, the HWC is on a timer to start at 9.00am and stop at 4.00pm and our main other consumption is TV/fridge/computers etc.<BR />Most days, again at this time of the year, the battery is still at around 20% when we get up in the morning, so our grid consumption is historically low.<BR />Last month our energy balance&nbsp; was :&nbsp;<SPAN>export 550kWh,&nbsp;</SPAN><SPAN>grid consumption 16kWh.<BR />Today I looked at our balance for yesterday (our first day with AGL) and see that our export and consumption are both about 14kwh for the day!<BR />Any clues about what may be happening - perhaps it's just a glitch in the smart meter process?<BR />Thanks for any advice.</SPAN></P> Thu, 07 Sep 2023 00:38:48 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/meter-reading/m-p/33226#M2173 uncletimrob 2023-09-07T00:38:48Z https://neighbourhood.agl.com.au/t5/Meters-Connections/meter-reading/m-p/33241#M2176 <P>All seems to be fixed now. Very happy thanks.</P> Thu, 07 Sep 2023 10:40:08 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/meter-reading/m-p/33241#M2176 uncletimrob 2023-09-07T10:40:08Z