topic Re: Delay in connecting Urgent Action required. in Meters & Connections

Delay in connecting Urgent Action required.

2nergyc0nnect — Sat, 05 Aug 2023 02:33:42 GMT

Hi AGL,

My new connection is supposed to be connected yesterday and nothing happening here.

I am on the phone over an hour and no one response. Can someone please assist me on here???

Re: Delay in connecting Urgent Action required.

John-T — Sun, 06 Aug 2023 04:22:56 GMT

Hi @2nergyc0nnect

1st of all I do not work for AGL, I am only trying to help where I can.

2nd: Does this pertain to Electricity, Gas, or both.

Now as crazy as this sounds do you have Electricity available at the premises same go's for Gas.

Only reason I say this is when we moved into the new place we had electricity & Gas available to be used even though the Gas was not "connected" well to my name anyway.

Regards

John

Plan: Solar Savers

Dist: Endeavour Energy

State: NSW

Re: Delay in connecting Urgent Action required.

Natalie-AGL — Wed, 09 Aug 2023 03:30:24 GMT

Hi 2nergyc0nnect,

Thank you for reaching out.

To check the status of your new connections, I will send you a private message.

Kind Regards,
Natalie