topic Re: Smart in Meters & Connections https://neighbourhood.agl.com.au/t5/Meters-Connections/Smart/m-p/30445#M1882 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/117970">@Oldman</a></SPAN>,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Neighbourhood!</P> <P>&nbsp;</P> <P>There are a number of reasons why this can occur, most common is the communication failure meaning that some or all intervals for that billing period are missing. We would need to check your account to find out what is causing this. I'll send you a private message to grab your account details so that I can help further.</P> <P>&nbsp;</P> <P>Kind Regards,</P> <P>-Olgi-</P> Mon, 20 Mar 2023 02:13:34 GMT -Olgi- 2023-03-20T02:13:34Z Smart https://neighbourhood.agl.com.au/t5/Meters-Connections/Smart/m-p/30433#M1879 <P>I have a smart meter and on my last bill the readings were estimated. Some were higher than the actuals. Why are the readings estimated? I understand that smart metering is supposed to be accurate.</P> Fri, 17 Mar 2023 22:29:42 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Smart/m-p/30433#M1879 Oldman 2023-03-17T22:29:42Z Re: Smart https://neighbourhood.agl.com.au/t5/Meters-Connections/Smart/m-p/30445#M1882 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/117970">@Oldman</a></SPAN>,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Neighbourhood!</P> <P>&nbsp;</P> <P>There are a number of reasons why this can occur, most common is the communication failure meaning that some or all intervals for that billing period are missing. We would need to check your account to find out what is causing this. I'll send you a private message to grab your account details so that I can help further.</P> <P>&nbsp;</P> <P>Kind Regards,</P> <P>-Olgi-</P> Mon, 20 Mar 2023 02:13:34 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Smart/m-p/30445#M1882 -Olgi- 2023-03-20T02:13:34Z