https://neighbourhood.agl.com.au/t5/Meters-Connections/Modem-in-meter-box/m-p/28739#M1681 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/113822">@Rena</a>,</P> <P>&nbsp;</P> <P>Welcome to Neighbourhood! Some meter providers are upgrading modems on their smart meters from 3G to 4G network. They only send digital notification 5 days prior to let you know when this is due to be done and a reminder 24 hours prior to attending. To check whether you're in their network, I'll send you a private message to obtain your account details.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>-Olgi-</P> Mon, 03 Oct 2022 22:55:51 GMT -Olgi- 2022-10-03T22:55:51Z https://neighbourhood.agl.com.au/t5/Meters-Connections/Modem-in-meter-box/m-p/28695#M1676 <P>Received a note in letterbox requesting entry to property to change the modem in the meter box? I didnt know there was a modem? Is this a real thing? What is the modem for and why does it have to be changed? I have not received any communication from AGL directly regarding this.</P> Thu, 29 Sep 2022 09:04:00 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Modem-in-meter-box/m-p/28695#M1676 Rena 2022-09-29T09:04:00Z https://neighbourhood.agl.com.au/t5/Meters-Connections/Modem-in-meter-box/m-p/28739#M1681 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/113822">@Rena</a>,</P> <P>&nbsp;</P> <P>Welcome to Neighbourhood! Some meter providers are upgrading modems on their smart meters from 3G to 4G network. They only send digital notification 5 days prior to let you know when this is due to be done and a reminder 24 hours prior to attending. To check whether you're in their network, I'll send you a private message to obtain your account details.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>-Olgi-</P> Mon, 03 Oct 2022 22:55:51 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Modem-in-meter-box/m-p/28739#M1681 -Olgi- 2022-10-03T22:55:51Z