https://neighbourhood.agl.com.au/t5/Meters-Connections/Trying-to-get-my-faulty-meter-checked/m-p/18591#M1500 <P>I have been trying now for a week to get my meter checked. &nbsp; The boost button&nbsp; function comes on at night by itself, and I have to manually turn it off in the morning.&nbsp; I have rung SA Power Networks, who put me onto AGL.&nbsp; An online chat with AGL the operator&nbsp; said I should ring SA Power Networks.&nbsp; Eventually convinced them I needed a technition&nbsp; after 15 minutes on the phone, and having to make it clear a few times to different people that I had a faulty boost button.</P><P>&nbsp;</P><P>On line chat finished with operator saying that someone would be out to check my meter in the next three days.&nbsp; Still not checked, and still paying for boosting hot water I do not need boosted.&nbsp; Why cant we just get a phone number so that we can talk with someone.</P> Fri, 24 Apr 2020 08:04:56 GMT Victorwarrior 2020-04-24T08:04:56Z https://neighbourhood.agl.com.au/t5/Meters-Connections/Trying-to-get-my-faulty-meter-checked/m-p/18591#M1500 <P>I have been trying now for a week to get my meter checked. &nbsp; The boost button&nbsp; function comes on at night by itself, and I have to manually turn it off in the morning.&nbsp; I have rung SA Power Networks, who put me onto AGL.&nbsp; An online chat with AGL the operator&nbsp; said I should ring SA Power Networks.&nbsp; Eventually convinced them I needed a technition&nbsp; after 15 minutes on the phone, and having to make it clear a few times to different people that I had a faulty boost button.</P><P>&nbsp;</P><P>On line chat finished with operator saying that someone would be out to check my meter in the next three days.&nbsp; Still not checked, and still paying for boosting hot water I do not need boosted.&nbsp; Why cant we just get a phone number so that we can talk with someone.</P> Fri, 24 Apr 2020 08:04:56 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Trying-to-get-my-faulty-meter-checked/m-p/18591#M1500 Victorwarrior 2020-04-24T08:04:56Z https://neighbourhood.agl.com.au/t5/Meters-Connections/Trying-to-get-my-faulty-meter-checked/m-p/18616#M1501 <P>Hi&nbsp;Victorwarrior!&nbsp;<BR /> <BR /> Welcome to AGL Community!&nbsp;<BR /> <BR /> We won't be able to resolve your issue over AGL Community, please <A href="https://www.agl.com.au/contact-us/social/contact-us " target="_blank">Contact Us</A> over the phone on 131 245 so we can check that with you.&nbsp;</P> <P>&nbsp;</P> <P>Kind regards,&nbsp;</P> <P>&nbsp;</P> <P>-Nam-</P> Mon, 27 Apr 2020 06:55:47 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/Trying-to-get-my-faulty-meter-checked/m-p/18616#M1501 -Nam- 2020-04-27T06:55:47Z