https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/13051#M1429 <P>Hi&nbsp;Puttu,</P> <P>&nbsp;</P> <P>I'm sorry to hear that you've been having such a difficult time with this!<BR /> &nbsp;</P> <P>Our New Connections are generally very quick to address these sorts of issues. Can I ask what expectations were set with you by AGL during the last call? Is an agent going to call you back with an update, etc.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Mon, 17 Jun 2019 22:30:30 GMT jayden_AGL 2019-06-17T22:30:30Z https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/13049#M1428 <P>Hi,</P><P>I have applied for new gas meter installation and have called about 6 times so far in last 3 weeks but agl still can't get my quote done through jemena.</P><P>Was told today that the address was wrongly put in by the agent. Still don't know if they got it right after the conversation today.</P><P>Asked the agent to escalate this matter but was told they are all so busy and i will receive a call back in 30min. The day has finished and did not get call back either.</P><P>Can someone please let me know where can i take this to get an answer.</P><P>Thanks</P> Mon, 17 Jun 2019 11:35:44 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/13049#M1428 Puttu 2019-06-17T11:35:44Z https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/13051#M1429 <P>Hi&nbsp;Puttu,</P> <P>&nbsp;</P> <P>I'm sorry to hear that you've been having such a difficult time with this!<BR /> &nbsp;</P> <P>Our New Connections are generally very quick to address these sorts of issues. Can I ask what expectations were set with you by AGL during the last call? Is an agent going to call you back with an update, etc.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Mon, 17 Jun 2019 22:30:30 GMT https://neighbourhood.agl.com.au/t5/Meters-Connections/new-connection/m-p/13051#M1429 jayden_AGL 2019-06-17T22:30:30Z