new account and still no gas?!

nonnajen — Wed, 23 Oct 2019 22:21:19 GMT

i have moved into a new property (rental) an i have never rented before so i was a bit confused with gas elec etc an i swapped my elec into my name but didnt realise the company i went with does gas an elec seperatley (??) so therefore i didnt know my gaws was being provieded by another company and i didnt recieve any bills or notifications until it was too late and my gas got disconnected..

i signed up with agl gas its been nearly 4 days now and i still dont have gas...someone please help me i have my grandchildren living with me and my heating and stove top is all run on gas...

Re: new account and still no gas?!

jayden_AGL — Thu, 24 Oct 2019 00:31:26 GMT

Hi nonnajen,

I'm sorry to hear that you've found yourself in such a difficult position!

To ensure that your gas is connected ASAP, it's important that you get in touch with our customer service team here.

Kind regards,

Jayden

topic Re: new account and still no gas?! in Meters & Connections

new account and still no gas?!

Re: new account and still no gas?!