topic Connection address in Meters & Connections

Connection address

Xi — Tue, 05 Nov 2019 21:42:40 GMT

Hello, Sir/ Madam. When I was creating a new account, I added a correct address which is Alma Rd, Macquarie Park, NSW 2113. But, when I have finished all the work and opened AGL app, I noticed that the electricity provider address is Alma Road Macquarie Park NSW 2113, while the gas provider address is Alma Rod Macquarie Park NSW 2113. Is that right? Please, thanks.

Re: Connection address

jayden_AGL — Tue, 05 Nov 2019 21:43:55 GMT

Hi Xi,

Welcome to the AGL Community!

This is something that is worth double checking. We recommend that you confirm the serial numbers on your electricity and gas meter numbers at your property and then contact our customer service team here to ensure that you will be billed for the correct meter numbers.

Kind regards,

Jayden