topic Re: trying to upgrade to a smart meter (with solar panels) in Meters & Connections

trying to upgrade to a smart meter (with solar panels)

J_M_M — Thu, 29 Oct 2020 04:13:03 GMT

Hi,

Trying to upgrade standard meter to smart metre I also have solar panels - installed about 6-8 yrs ago maybe more... Ive been told I need a PV-SEG number before i can book to convert to a smart/solar metre. Ive tried getting hold of electricians (multiple) intial contact fine but when i tell them what i need thats the end. I dont know what to do. any suggestions - dejected from Adelaide

Re: trying to upgrade to a smart meter (with solar panels)

-Jenna- — Thu, 05 Nov 2020 00:08:03 GMT

Hi J_M_M,

Thanks for being part of the AGL Community.

You will need to contact our Solar New Connections team directly for this enquiry. Please call 1800 680 430 between 8.30am – 6.00pm (AEST), Monday to Friday.

Regards,

Jenna