topic Smart Meter in Meters & Connections

Smart Meter

nsincock — Sun, 09 Jun 2019 11:45:25 GMT

Hi,

we currently have two meters in our switchboard 1 of which is not operating anything since we upgraded our hot water service. Is there a charge to have this removed when upgrading to a smart meter and having this removed off our account?

Re: Smart Meter

jayden_AGL — Tue, 11 Jun 2019 00:38:10 GMT

Hi nsincock,

This should be very easy to arrange!

To book in this work, you'll just need to get in touch with our New Connections team on 1800 680 430.

Kind regards,

Jayden

Re: Smart Meter

nsincock — Thu, 13 Jun 2019 10:44:48 GMT

My previous question was not answered. If we requested a smart meter upgrade and the 2 meters that we currently have 1 of which is no longer in use as we have had our hot water service removed from this meter is there a charge to get this done? And can we get the 2nd meter removed from our account?

Re: Smart Meter

jayden_AGL — Thu, 13 Jun 2019 22:42:21 GMT

Hi nsincock,

My apologies for the oversight.

Regarding fees, these vary depend on the specific type and quantity of work required. Again, our New Connections team will be the best place for you to have these questions answered.

Kind regards,

Jayden