topic Re: Bill adjustment in Managing Your Energy

Bill adjustment

Abser_it — Fri, 18 Jul 2025 05:21:17 GMT

I am getting some credit from service msw but I have a direct debit payment plan need to cancel it and please find me a cheaper energy deal

Re: Bill adjustment

Mary319Horne — Fri, 18 Jul 2025 06:02:45 GMT

Hello!

To resolve your issue: first, immediately contact your bank to cancel the "service msw" direct debit, then inform the service provider directly about the cancellation to manage any credits or service implications. Second, regarding a "cheaper energy deal" in Vadodara, you generally cannot switch electricity providers (MGVCL is primary); instead, focus on reducing your energy consumption and actively explore rooftop solar installations as a significant long-term cost-saving measure, as direct competition among suppliers is not common in India's regulated electricity market.

Re: Bill adjustment

SYED_AGL — Sun, 20 Jul 2025 23:34:42 GMT

Hi @Abser_it,

Thanks for getting in touch — I’m happy to help.

If you’d like to cancel your direct debit, you can easily do so through your online account or by reaching out to us directly here: http://agllink.co/6006UK1Ve.

To explore and compare our latest plans, feel free to visit: https://www.agl.com.au/residential/energy/compare-plans. You might find a new option that better suits your needs!

If you have any other questions or need further assistance, just let us know — we’re here to support you.

SYED

Re: Bill adjustment

NeilC — Tue, 14 Oct 2025 06:59:41 GMT

@SYED_AGL @Abser_it

http://agllink.co/6006UK1Ve Just checking this link does not seem to work.

In fact it does not look like an Australian link.

@Abser_it did you resolve this??

Vadodara is a town in India???