topic Re: Senior Discount in Managing Your Energy

Senior Discount

3684 — Fri, 06 Dec 2024 03:37:54 GMT

I have a Senior Card, Justin *Removed personal details *. Please add to my existing account and pass on the discount. Thank you. Kind Regards Justin *Removed personal details*.

Re: Senior Discount

michelle653burk — Fri, 06 Dec 2024 04:08:34 GMT

Hello!

Thank you for reaching out, Justin. Unfortunately, I don't have the capability to manage accounts or apply discounts directly. I recommend contacting the customer service or support team of the service you're referring to. They'll be able to assist you in adding My ACI your Senior Card to your account and applying the discount. If there's anything else I can help you with, feel free to let me know. Kind regards!

Re: Senior Discount

Lester — Thu, 05 Dec 2024 22:15:46 GMT

Michelle, I'm curious, what state / plan has a discount for seniors card ?

Seniors cards are issued by some states, if not all, for discounts or free public trasnport and other services some businesses sign up to provide to members.

I know there is Senior Savers plan (was on it once), but not just for having a state seniors card (?).

Do you think the poster is referring to pensioner discount / pension card ?

Re: Senior Discount

Natalie-AGL — Fri, 06 Dec 2024 03:37:15 GMT

Hello @3684,

Thank you for reaching out.

Please not that we have edited your post to protect your personal information.

If you hold an eligible concession card to receive an energy rebate, you can add this via your My Account. Alternatively, please feel free to contact us via one of the contact methods listed on our website and one of our customer service specialists will be happy to help.

Kind Regards,

Natalie

Re: Senior Discount

3684 — Wed, 11 Dec 2024 00:50:05 GMT

Hi @Natalie-AGL ,

Unfortunately I have not received any response from AGL regarding the Senior Saver Plan that I would like to change to.
I wanted to make the change over the phone last night but was told by the Operator that it is quicker and easier to change online and that the Senior Saver plan link would be emailed to me.

I am still waiting………..

Could you please follow up?

Thank you.

Kind Regards Justin Hurst
[removed personal details]

Sent from my iPhone

Re: Senior Discount

ColinH — Thu, 19 Dec 2024 01:21:59 GMT

Hi there

My name is Colin Holzberger. I have received Seniors Card from Government. Card No <removed personal details>, How to apply for Electricity bill?

Thanks

Col

Re: Senior Discount

megan_AGL — Mon, 23 Dec 2024 03:35:40 GMT

Hi ColinH,

We are more than happy to assist you. Please contact us https://www.agl.com.au/help-support/contact-us.

Kind regards,

Megan