topic Re: Query on electricity account in Managing Your Energy

Query on electricity account

KarenJ24 — Mon, 17 Jul 2023 07:41:23 GMT

17 July 2023

Hi We are in the Moreton Bay Regional Council area. We are experiencing great difficulty in contacting a customer service officer by phoning 131 245. We have tried many times.

We would like to know the exact peak, shoulder and off-peak times for our plan and which kind of tariff we are on.

Can someone please contact us asap?

Thank you.

Karen

Re: Query on electricity account

-Olgi- — Mon, 24 Jul 2023 06:15:41 GMT

Hi @KarenJ24,

Welcome to AGL Neighbourhood!

I can certainly help with this. I'll send you a private message to grab your account details from you, so I can assist you further.

Thanks,

-Olgi-

Re: Query on electricity account

thicamvuong67 — Mon, 24 Jul 2023 11:35:01 GMT

Are you send for me the bill electricity and gas to my email address is thicamvuong67@gmail.com

Re: Query on electricity account

NeilC — Mon, 24 Jul 2023 12:35:06 GMT

Log onto your My Account (Web Based) or use the App to view your current plan.