topic Re: Optus Modem as BYO in Internet - General

Optus Modem as BYO

ZenBav — Mon, 18 Nov 2024 13:47:20 GMT

Hey guys,

I'm currently with Optus but was wondering if my modem would work as a BYO as I'm considering switching as I'm with AGL Energy. It's an OPTUS Ultra Wi-Fi Gen 2. I've heard that some Optus modems work but was wondering if it works with no issues such as if I were to get one AGL recommends.

Thanks

Re: Optus Modem as BYO

Glenn_AGL — Wed, 20 Nov 2024 01:27:50 GMT

Hi Zenbev,

That modem is unlocked, and is able to be used with our service. If you need help setting it up, please contact our support team on 131 245 Mon-Fri or refer to the device manufacturer.

AGL Telco

Re: Optus Modem as BYO

diana85pope — Wed, 05 Feb 2025 09:32:35 GMT

Hello,

Some Optus modems might need a firmware update or manual adjustments to work smoothly so you can try this way.

Best Regard,

Diana