topic Re: Outage in Internet - General

Outage

susan_67 — Tue, 26 Mar 2024 13:21:44 GMT

Is anyone else's internet down in Penrith nsw?

Re: Outage

Mroberts94 — Tue, 26 Mar 2024 13:24:25 GMT

My internet has gone out too. And interestingly, my account information for the Internet plan I am on has disappeared off the AGL app. Hopefully this can be resolved.

Re: Outage

susan_67 — Tue, 26 Mar 2024 13:26:51 GMT

I hope so to,they have been having alot of outages lately

Re: Outage

Mroberts94 — Tue, 26 Mar 2024 13:27:37 GMT

I’m definitely on the verge of cancelling. Internet can be slow at times and definitely a lot of outages.

Re: Outage

susan_67 — Tue, 26 Mar 2024 13:30:51 GMT

My son plays Call of Duty on playstation 5 and he says the internet is always slow,I pay for ultrafast so I expect it to be ultrafast

Re: Outage

TitianDragon — Tue, 26 Mar 2024 13:37:12 GMT

I swear they will fix this problem after 12 hours later without any explanation

Today is 2024 in AGL they still do not provide stable Internet service

Re: Outage

Ky1 — Tue, 26 Mar 2024 13:37:27 GMT

In Progress

NBN EMERGENCY MAINTENANCE, scheduled 1 hour ago

Maintenance Information:There is an emergency planned maintenance schedule to be completed in NSW between 26/3/2024 11pm and 27/3/2024 3am, during this timeframe you will not have access to your internet service until it has been restored.

StartEnd

Tuesday 26th March 2024 23:00:25

Wednesday 27th March 2024 03:00:00

Re: Outage

Hannah_AGL — Tue, 02 Apr 2024 04:38:58 GMT

Hi,

To view current outages, please visit: https://telcostatus.agl.com.au/

If there are no outages, and you are still experiencing issues, please visit: https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/internet-troubleshooting-and-outages

If the issue is unresolved, please call us on 13 12 45 or chat to us via our website or app!

Kind Regards,

Hannah