https://neighbourhood.agl.com.au/t5/Internet-General/Internet-and-customer-service/m-p/33808#M482 <P>Today, my Internet stopped working, I tried all the turning off and on and waiting, but it still didn’t get fixed. I then called AGL Customer Service . And spoke to someone that was going to put me through to someone else. I was on the phone for one hour only to be Put through to a survey and then cut off. I am very upset as I had work commitments today to follow through and was unable to do so and I can’t believe that Customer Service did not help me at all. I wasted an hour of my time with no results .&nbsp;</P> Mon, 23 Oct 2023 07:42:54 GMT KraftyKimbo 2023-10-23T07:42:54Z https://neighbourhood.agl.com.au/t5/Internet-General/Internet-and-customer-service/m-p/33808#M482 <P>Today, my Internet stopped working, I tried all the turning off and on and waiting, but it still didn’t get fixed. I then called AGL Customer Service . And spoke to someone that was going to put me through to someone else. I was on the phone for one hour only to be Put through to a survey and then cut off. I am very upset as I had work commitments today to follow through and was unable to do so and I can’t believe that Customer Service did not help me at all. I wasted an hour of my time with no results .&nbsp;</P> Mon, 23 Oct 2023 07:42:54 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Internet-and-customer-service/m-p/33808#M482 KraftyKimbo 2023-10-23T07:42:54Z https://neighbourhood.agl.com.au/t5/Internet-General/Internet-and-customer-service/m-p/33809#M483 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/125174">@KraftyKimbo</a></SPAN> . I would be enormously frustrated by that! Can you please shoot me a private message with your account number, and I'll pass it along so that we can look into it.<BR /><BR />Unfortunately you'll probably still need to call again to get troubleshooting assistance from Support, but hopefully we can sort out what happened with your call on this occasion.</P> Mon, 23 Oct 2023 08:31:44 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Internet-and-customer-service/m-p/33809#M483 David_AGL 2023-10-23T08:31:44Z