topic Bad internet in Internet - General

Bad internet

Edilson — Thu, 12 Oct 2023 12:37:10 GMT

I haven't had my internet working for a few weeks, contact me via chat but I haven't received a response, I want to cancel

David_AGL — Fri, 13 Oct 2023 05:11:19 GMT

Hi @Edilson . I'm sorry to hear your AGL internet hasn't been reliable. To cancel your service I'd suggest getting in touch with us by phone.

Edilson — Fri, 01 Dec 2023 07:51:14 GMT

But my English is very bad, I can cancel just for phone ?

David_AGL — Mon, 04 Dec 2023 23:17:03 GMT

@Edilson - I'm sorry, I can't cancel your plan for you here. You will need to contact support.