topic Re: No Wifi in Internet - General

No Wifi

Jac-smit63 — Tue, 13 Jun 2023 22:50:27 GMT

Wifi has been down for at least 2 hrs also was having difficulty with it last night, I have unplugged 3 times to reset no change.

Re: No Wifi

David_AGL — Wed, 14 Jun 2023 01:41:38 GMT

Hi @Jac-smit63 , is this issue with your WiFi, or with your connection to the internet? Checking the status lights on your modem should help to determine this.

We have a number of troubleshooting steps on this page that might assist: Internet Troubleshooting and Outages

Otherwise, please get in touch with us and a support agent will be happy to investigate the problem for you.

Re: No Wifi

Bigbear1 — Wed, 14 Jun 2023 16:13:37 GMT

Just wanted to know if any one still have no internet connection cos I had it problem from its afternoon till now still got no connection to my internet 😭

Re: No Wifi

m7447slO — Wed, 14 Jun 2023 22:03:17 GMT

I had no internet for 12 hours yesterday the 14 th and they said there was a outage in caboolture.was this the case

Re: No Wifi

David_AGL — Wed, 14 Jun 2023 23:28:16 GMT

@m7447slO ,

According to our Network Status page, there was indeed an outage in the Caboolture area.