https://neighbourhood.agl.com.au/t5/Internet-General/Performance-issues-in-QLD/m-p/31034#M313 <P>Due to the ongoing and, apparently impossible to fix, issue with performance in QLD I need to look at moving my service to a different provider.</P><P>Due to the fact that nothing has been working as advertised for weeks am I going to be issued a refund for services not delivered?</P> Thu, 04 May 2023 22:52:08 GMT digitalwraith 2023-05-04T22:52:08Z https://neighbourhood.agl.com.au/t5/Internet-General/Performance-issues-in-QLD/m-p/31034#M313 <P>Due to the ongoing and, apparently impossible to fix, issue with performance in QLD I need to look at moving my service to a different provider.</P><P>Due to the fact that nothing has been working as advertised for weeks am I going to be issued a refund for services not delivered?</P> Thu, 04 May 2023 22:52:08 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Performance-issues-in-QLD/m-p/31034#M313 digitalwraith 2023-05-04T22:52:08Z https://neighbourhood.agl.com.au/t5/Internet-General/Performance-issues-in-QLD/m-p/31035#M314 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/119242">@digitalwraith</a></SPAN> . Sorry to hear your internet performance hasn't been up to scratch. Unfortunately as this is a public community and I don't have access to your account, we won't be able to determine this here. I recommend you <A href="https://www.agl.com.au/help-support/contact-us?cidi=A11062" target="_blank">Contact </A>support directly and raise this question in relation to the issues you've been having.&nbsp;</P> Thu, 04 May 2023 23:17:41 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Performance-issues-in-QLD/m-p/31035#M314 David_AGL 2023-05-04T23:17:41Z