https://neighbourhood.agl.com.au/t5/Internet-General/Why-I-am-facing-poor-internet/m-p/30268#M250 <P>I am just want to say that&nbsp;I am extremely disappointed with your provision of internet. I am experiencing frequent dropouts of service every day and having to reset my router at the most inconvenient times. I moved to AGL internet, as you have been our electricity provider for many years, and we have been happy with the service provided. I expected AGL to be our internet provider, not Southern Phone as I found out on our first account. I have phoned the internet provider number and been told that I need another device at an additional cost of $149 to secure my service. I believe that this device should be included as part of the service provided and not an additional cost to me.</P> Tue, 28 Feb 2023 09:56:04 GMT Kimberkopper 2023-02-28T09:56:04Z https://neighbourhood.agl.com.au/t5/Internet-General/Why-I-am-facing-poor-internet/m-p/30268#M250 <P>I am just want to say that&nbsp;I am extremely disappointed with your provision of internet. I am experiencing frequent dropouts of service every day and having to reset my router at the most inconvenient times. I moved to AGL internet, as you have been our electricity provider for many years, and we have been happy with the service provided. I expected AGL to be our internet provider, not Southern Phone as I found out on our first account. I have phoned the internet provider number and been told that I need another device at an additional cost of $149 to secure my service. I believe that this device should be included as part of the service provided and not an additional cost to me.</P> Tue, 28 Feb 2023 09:56:04 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Why-I-am-facing-poor-internet/m-p/30268#M250 Kimberkopper 2023-02-28T09:56:04Z