topic Re: Why is my NBN performance with AGL so abysmal? in Internet - General

Why is my NBN performance with AGL so abysmal?

DGD — Mon, 06 Feb 2023 05:11:00 GMT

A snapshot of today's NBN performance (see below).
I have tried restarting the modem. Unfortunately, it is not helping.

How can I fix this?

Thanks,
Delano

Re: Why is my NBN performance with AGL so abysmal?

David_AGL — Tue, 07 Feb 2023 01:44:32 GMT

Hi Delano.

Sorry to hear you're not getting good performance on AGL internet. Which plan are you on?

Might be worth checking whether there's any incidents affecting your area - https://telcostatus.agl.com.au/

But barring anything outstanding there and if your speeds are frequently poor, the best course of action is probably to give us a call, and let Support know about the speed test scores you're seeing.

Re: Why is my NBN performance with AGL so abysmal?

Shaggi — Tue, 07 Feb 2023 06:17:19 GMT

Is your internet back, mine is still down.