https://neighbourhood.agl.com.au/t5/Internet-General/Port-Fowarding/m-p/29460#M164 <P>in September 2022 Alfred mentioned on another discussion that to get port forwarding set up all you need to do is ring customer service and make a request. I quote:<BR /><BR />"Agl does support port forwarding. All you need to do is to ring up customer service and make this request. My guess is the function is not enable by default.</P><P>I had my security camera system installed and need to access it remotely. It works fine after I discussed with the agl technical support and the guy completed the task in 15mins.</P><P>Good luck to everyone." - Alfred 09-09-2022</P><P>&nbsp;</P><P>However, when I called tech support today I was met with a very blunt response of 'we don't do that here, you need to contact your router supplier'. What I need to know is did I just end up with a terrible tech support person and I should call again at a different time or is there something else I need to do?</P> Mon, 02 Jan 2023 08:45:19 GMT Corey2 2023-01-02T08:45:19Z https://neighbourhood.agl.com.au/t5/Internet-General/Port-Fowarding/m-p/29460#M164 <P>in September 2022 Alfred mentioned on another discussion that to get port forwarding set up all you need to do is ring customer service and make a request. I quote:<BR /><BR />"Agl does support port forwarding. All you need to do is to ring up customer service and make this request. My guess is the function is not enable by default.</P><P>I had my security camera system installed and need to access it remotely. It works fine after I discussed with the agl technical support and the guy completed the task in 15mins.</P><P>Good luck to everyone." - Alfred 09-09-2022</P><P>&nbsp;</P><P>However, when I called tech support today I was met with a very blunt response of 'we don't do that here, you need to contact your router supplier'. What I need to know is did I just end up with a terrible tech support person and I should call again at a different time or is there something else I need to do?</P> Mon, 02 Jan 2023 08:45:19 GMT https://neighbourhood.agl.com.au/t5/Internet-General/Port-Fowarding/m-p/29460#M164 Corey2 2023-01-02T08:45:19Z