topic 2FA setup error in Internet - General

2FA setup error

whatever500 — Sat, 10 Dec 2022 00:26:03 GMT

Got an email recommending 2FA. Tried earlier this week and received an error message. Tried again assuming someone would have discovered this and fixed it but it is still there. I am logged in and I click on the relevant link to setup 2FA. I’ve uploaded a screenshot.

Re: 2FA setup error

whatever500 — Sat, 10 Dec 2022 19:22:12 GMT

This is not relevant to my question at all. I was not generating a code. The website was generated a useless page - please refer to the screenshot.

Claire

Re: 2FA setup error

David_AGL — Wed, 14 Dec 2022 01:23:32 GMT

Hi @whatever500 - Thanks for letting us know about this. Are you still experiencing this error when you try to configure 2FA?

Re: 2FA setup error

whatever500 — Wed, 14 Dec 2022 02:33:12 GMT

Hi, yes. I’ve checked again now. The page with the message appears when try the option to add my mobile number. I am told I can’t proceed until I add one, select the option to add it and then end up at a deadend 🫤

Claire