topic Re: Application for internet supply refused by AGL in Internet - General

Application for internet supply refused by AGL

johncanterbury — Thu, 07 Aug 2025 05:21:55 GMT

Despite being an AGL customer for many years and paying by direct debit ,including gas

account for around $1000 per month, my application for internet service was refused due

a bad payment history.

Re: Application for internet supply refused by AGL

SYED_AGL — Tue, 12 Aug 2025 23:56:53 GMT

Thanks for reaching out.
I'm really sorry to hear that your internet application was refused — I understand how frustrating that can be.

Just to clarify, a credit check is a standard part of the process when signing up for any telecommunications service. It's used to assess eligibility and ensure the account can be set up securely.

We are here to help!

SYED

Re: Application for internet supply refused by AGL

Julie68 — Fri, 23 Jan 2026 20:08:30 GMT

I'm having same problems I'm not very happy may look into another service for electricity and gas