https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43941#M628 <P><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/145630">@VKBob</a>&nbsp;</P><P>&nbsp;</P><P>You have the internet... Why pay $1.70 to have your bill sent by post...</P><P>Next you will be saying you don't trust the internet....</P> Sun, 20 Sep 2026 09:51:15 GMT NeilC 2026-09-20T09:51:15Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43907#M624 <P>Internet bills are arriving not at all or way past due date! Yes we know that AustPost is slow but not for metro post in the same city!</P><P>&nbsp;</P><P>The image below shows my last internet account which does not show any data usage or other options... But what it does show is a paper account issued 7 days ago with an arrival post date of 1 day after the Due Date!</P><P>&nbsp;</P><P>The over due date carries a $10 penalty so who pays? I paid by credit card 1 day before the due date without any bill!</P><P>&nbsp;</P><P>Please post the set-amount bill so it arrives on the 1st day of the payment account period, not 1 day too late!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000073092.jpg" style="width: 2862px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3613iA2493F8B33DFD999/image-size/medium?v=v2&amp;px=400" role="button" title="1000073092.jpg" alt="1000073092.jpg" /></span></P><P> </P> Tue, 15 Sep 2026 09:57:35 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43907#M624 VKBob 2026-09-15T09:57:35Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43912#M625 <H4>Hi <SPAN><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/145630">@VKBob</a></SPAN>&nbsp;<BR /><BR />We do send our invoices out 2 weeks before the due date so I'm also confused as to why these would not reach you in time. &nbsp;I do apologise that by the time you are getting them that there's already the pressure of making payment right away.<BR /><BR />We do recommend switching to email or digital billing as we can't control any delays with postage. You can do this by following these steps<BR />&nbsp;</H4> <OL> <LI> <H4>Log in to <A href="https://myaccount.agl.com.au/?cidi=myac-B1003287" target="_blank" rel="noopener"><STRONG><U>My Account</U></STRONG></A></H4> </LI> <LI> <H4>Select your name in the top right corner then <STRONG>Account settings</STRONG></H4> </LI> <LI> <H4>Under <STRONG>Billings and payments</STRONG><SPAN> scroll down to </SPAN><STRONG>Bill notifications</STRONG></H4> </LI> <LI> <H4>Select <STRONG>Edit</STRONG><SPAN> and switch your billing type</SPAN></H4> </LI> </OL> <H4>Thank you, Chris</H4> <H4><BR />&nbsp;</H4> Wed, 16 Sep 2026 04:28:06 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43912#M625 ChrisE_AGL 2026-09-16T04:28:06Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43941#M628 <P><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/145630">@VKBob</a>&nbsp;</P><P>&nbsp;</P><P>You have the internet... Why pay $1.70 to have your bill sent by post...</P><P>Next you will be saying you don't trust the internet....</P> Sun, 20 Sep 2026 09:51:15 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Bills-so-late-they-arrive-after-Due-Date/m-p/43941#M628 NeilC 2026-09-20T09:51:15Z