https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/missing-payment/m-p/36337#M399 <P>Hi,<BR />Really sorry to hear about your experience with us and the payment not being allocated to your account.<BR />We recommend you call us on 131 245 and speak with the escalations team so they can assist further for you.<BR />Thank you, Sheena<BR />AGL Telecommunications</P> Thu, 13 Jun 2024 03:29:39 GMT Sheena_AGL 2024-06-13T03:29:39Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/missing-payment/m-p/36326#M397 <P>I have paid my internet bill for the month of May, but it is still being shown as overdue. I have got the next bill for June with double the amount, carrying forward the amount from previous bill. I have tried talking with support several (7-8) times, but they’re of no help at all. I have provided proof of the payment, money being debited from my bank account. But still there seems to be no help from their side. Just copy paste responses like a robot. Any idea what to do in this situation? I have also mailed payments@agl. Any other ideas?</P> Wed, 12 Jun 2024 07:25:35 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/missing-payment/m-p/36326#M397 SahilKarad 2024-06-12T07:25:35Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/missing-payment/m-p/36337#M399 <P>Hi,<BR />Really sorry to hear about your experience with us and the payment not being allocated to your account.<BR />We recommend you call us on 131 245 and speak with the escalations team so they can assist further for you.<BR />Thank you, Sheena<BR />AGL Telecommunications</P> Thu, 13 Jun 2024 03:29:39 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/missing-payment/m-p/36337#M399 Sheena_AGL 2024-06-13T03:29:39Z