https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Installation-of-NBN/m-p/34659#M366 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/126604">@jsou613</a></SPAN> ,</P> <P>&nbsp;</P> <P>Do you mean that you requested a FTTP upgrade on your plan?</P> Wed, 27 Dec 2023 04:29:42 GMT David_AGL 2023-12-27T04:29:42Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Installation-of-NBN/m-p/34534#M360 <P>I was previously with AGL but requested the installation of an FTP service through regular streams of requesting a plan. I had selected I was an existing member, and signed as normal. However, it now appears that I have to separate connection on my premise. Has an error occurred and how would I resolve this?</P> Mon, 18 Dec 2023 10:39:16 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Installation-of-NBN/m-p/34534#M360 jsou613 2023-12-18T10:39:16Z https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Installation-of-NBN/m-p/34659#M366 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/126604">@jsou613</a></SPAN> ,</P> <P>&nbsp;</P> <P>Do you mean that you requested a FTTP upgrade on your plan?</P> Wed, 27 Dec 2023 04:29:42 GMT https://neighbourhood.agl.com.au/t5/Internet-Accounts-Plans/Installation-of-NBN/m-p/34659#M366 David_AGL 2023-12-27T04:29:42Z