topic Re: Albury internet off line again in Internet Accounts & Plans

Albury internet off line again

Kieran52 — Mon, 05 Jun 2023 09:48:56 GMT

Lost internet at about 7.30pm tonight. Very frustrating. Issue isn’t listed in AGLs service problems.

Re: Albury internet off line again

David_AGL — Tue, 06 Jun 2023 03:05:37 GMT

Thanks for letting us know, @Kieran52 . Has your internet been restored as yet, if so, how long was it out for?

Re: Albury internet off line again

Kieran52 — Tue, 06 Jun 2023 11:28:08 GMT

Yes it was off for about 20mins. Wrecked havic with my home automation setup.

Re: Albury internet off line again

Kieran52 — Tue, 06 Jun 2023 11:29:51 GMT

Lost service again at about 9.15pm. This just destroys home automation systems.

Re: Albury internet off line again

Kieran52 — Tue, 06 Jun 2023 11:45:58 GMT

Kieran has resorted to using my mobile internet services. AGL you should hang your head in shame given you don’t even try to keep your customers informed. As I mentioned earlier, these interruptions wreak havic to automation setups.

Re: Albury internet off line again

David_AGL — Wed, 07 Jun 2023 02:57:00 GMT

Hi @Kieran52 , if you are experiencing repeated dropouts that aren't covered on our Outages page, I'd encourage you to get in touch with our support team so they can investigate this for you.