https://neighbourhood.agl.com.au/t5/General-Ideas/Donate-small-account-balances-to-charity-on-request-rather-than/idi-p/30347 <P>I'm posting this one on behalf of a customer who raised it through another channel while closing their account.</P> <P>&nbsp;</P> <P>This customer had a credit of&nbsp;<SPAN>$1.31leftover after they closed their account and asked if we could donate it to a charity on their behalf, instead of going through the refund process as the amount was so small.<BR /><BR />Giving customers who don't want to go through the process to refund a small amount is a nice idea!</SPAN></P> Tue, 07 Mar 2023 03:23:28 GMT David_AGL 2023-03-07T03:23:28Z https://neighbourhood.agl.com.au/t5/General-Ideas/Donate-small-account-balances-to-charity-on-request-rather-than/idi-p/30347 <P>I'm posting this one on behalf of a customer who raised it through another channel while closing their account.</P> <P>&nbsp;</P> <P>This customer had a credit of&nbsp;<SPAN>$1.31leftover after they closed their account and asked if we could donate it to a charity on their behalf, instead of going through the refund process as the amount was so small.<BR /><BR />Giving customers who don't want to go through the process to refund a small amount is a nice idea!</SPAN></P> Tue, 07 Mar 2023 03:23:28 GMT https://neighbourhood.agl.com.au/t5/General-Ideas/Donate-small-account-balances-to-charity-on-request-rather-than/idi-p/30347 David_AGL 2023-03-07T03:23:28Z