topic Re: I have not received my Google home Mini?? in Energy - General

I have not received my Google home Mini??

AGLpassword38 — Fri, 20 Dec 2019 08:52:55 GMT

Please advise when I can expect to receive the Google home device I was promised as a sign-up bonus??

Re: I have not received my Google home Mini??

Waiting — Tue, 07 Jan 2020 10:15:46 GMT

I’m still waiting as well

Re: I have not received my Google home Mini??

jmac — Thu, 16 Jan 2020 20:19:32 GMT

Starting to think there are no Google Home mini's I tried to start a chat to ask what was happening never got a reply. Almost amounts to false advertising.

Re: I have not received my Google home Mini??

Ellen1 — Fri, 17 Jan 2020 03:10:26 GMT

Hi Jmac,

Welcome to AGL Community.

I am sorry to hear that we have not delivered on your offer, or been in contact with you, that is a let down. I can confirm it was a genuine offer and many people have received them, however there was also a delay in shipment as we needed more stock.

To get an update on your specifically you can contact us here and we can follow this up for you.

Thank you.

Ellen