topic how do i get the data /medical confirmation form back to agl, total lack of info on where to return in Energy - General

how do i get the data /medical confirmation form back to agl, total lack of info on where to return

keithtutorit — Wed, 02 Mar 2022 22:16:36 GMT

re life support equipment registration

why is there a time limit on submission time

why is there a information on where to return it to

as agl do not control the distribution system in south-queensland and energex does why do they need to know energex already have my details

have energex shyacked on their responsibility AGAIN

just give me a return path so i can supply such and not a noreply email address as someone already has

i cant understand the gobble-degook of your helpless desk who cant give me answers

a simple request please help understand this stupidity

Re: how do i get the data /medical confirmation form back to agl, total lack of info on where to ...

-Jenna- — Wed, 09 Mar 2022 00:52:56 GMT

Hi keithtutorit,

Thanks for being part of the AGL Community.

You can return your life support documents via email to LifeSupport@agl.com.au. It is important that both your retailer and the distributor have these documents, as there are some circumstances in which your retailer may need to raise a disconnection. This is for the protection of the power supply at the premise, so it's important we get these in a timely manor, resulting in the need for a time frame for them to be returned. If you have any further questions regarding the forms, please feel free to reach out to us here.

Kind Regards,

Jenna