topic Re: Refund in Energy - General

Refund

Schmidtronald31 — Sat, 26 Sep 2026 10:54:24 GMT

I have repeatedly asked for refunds both energy and nbn to no avail i to had to go to ombudsmen to try and get my money back (still in process) I am going to fight all the way to get my money back the$13.29 owed to me as credit i want and will get back the$50.00 owed on mt nbn account i am fighting to get back also with the ombudsman yes agl you will pay these amounts back you can't steel from me

Re: Refund

Mia_AGL — Mon, 28 Sep 2026 05:49:31 GMT

Hi,

I am sorry that the refund hasn't reached you yet!

Let me look into this for you. Please reply to my direct message with your account details.

Kindly,
Mia

Re: Refund

Schmidtronald31 — Mon, 28 Sep 2026 09:47:08 GMT

Just pay the refunds ,stop steeling from me you stolen my debit card details no i didn't give i was trying to pay some money if you took the 35 dollar good it needs to be returned my card details i gave no permission for agl to have that and that is theft get rid of card details theb F.pay my refunds

Re: Refund

ChrisE_AGL — Wed, 30 Sep 2026 06:15:28 GMT

Hi @Schmidtronald31

We are more than happy to assist in getting the funds back, to do this we need to get some account information which I'll be reaching out via Private message so that I can assist further on this.

Thank you, Chris

Re: Refund

Schmidtronald31 — Wed, 30 Sep 2026 10:08:43 GMT

Get real and start taking my replys

R T Schmidt

Re: Refund

ChrisE_AGL — Thu, 01 Oct 2026 01:57:45 GMT

Hi @Schmidtronald31

I have responded to the Private Message. I'm wanting to assist but some of the information you mention I'd like some further clarification on so if you can please provide that through the message I sent it would be much appreciated.

Thank you, Chris