topic Re: Hot water in Energy - General

Hot water

TKO — Tue, 30 Jun 2026 09:57:17 GMT

How is it that my electric hot water that is on off-peak (tariff 31) is 74% of my bill??

Re: Hot water

Lester — Tue, 30 Jun 2026 22:04:46 GMT

@TKO so many variables, and questions.
Perhaps with some AGL input (as they know your account details) you can work through it, but is it impartial and a complete picture of your problem ?

74% of your bill is very high, you might have solar that reduces your normal usage, or your might be extremely frugal with other home power use.
Your HWS could be faulty too, especially if older.

Google says "AGL's Tariff 31 (commonly referred to as Super Economy or Night Rate) is an off-peak controlled load tariff available in Queensland (Energex network)"

Is this your local DNSP ? (power supplier in SE Qld)

Do you have solar ?
What brand, size, and how old is your HWS ?

Re: Hot water

ChrisE_AGL — Fri, 03 Jul 2026 03:55:19 GMT

Hi @TKO

If you are talking about the Energy Insights email that you receive after you get your bill, our breakdowns are estimates only and may differ from your actual usage and costs by appliance category.

If you complete your Home Profile on your My Account it will give you a more accurate result.

If you are interested in how we estimate the breakdown. Please check out the Energy Insights FAQs and Terms and Conditions.

Thank you, Chris