https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42451#M2598 <P>Hey&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/142085">@Harryf99</a>,&nbsp;</P> <P>&nbsp;</P> <SECTION class="container responsivegrid article-column vertical-padding-top-24 vertical-padding-bottom-24 aem-GridColumn aem-GridColumn--default--12"> <DIV id="container-7ecc002da5" class="cmp-container"> <DIV class="grid-wrapper"> <DIV class="fixed-grid"> <DIV class="text"> <DIV id="text-677aa2e30a" class="cmp-text" data-cmp-data-layer="{&quot;text-677aa2e30a&quot;:{&quot;@type&quot;:&quot;aglweb/components/text&quot;,&quot;repo:modifyDate&quot;:&quot;2026-01-06T04:21:55Z&quot;,&quot;xdm:text&quot;:&quot;&lt;h2&gt;&lt;span class=\&quot;title2\&quot;&gt;Moving from one address to the next&lt;/span&gt;&lt;/h2&gt;\n&lt;p&gt;In an age where we want everything immediately, the wait time to set up your internet seems increasingly frustrating. It's recommended that you organise the &lt;a href=\&quot;https://www.nbnco.com.au/residential/getting-connected\&quot; target=\&quot;_blank\&quot;&gt;&lt;b&gt;nbn&lt;/b&gt; connection&lt;/a&gt; at your new address at least two weeks before you move in.&lt;/p&gt;\n&lt;p&gt;With today's lifestyle, service providers understand the importance of the internet to the average person’s professional and personal life. Like anything, it’s best to be assertive and get on the front foot in organising the set-up with your new provider, and don’t be shy about asking a string of queries to ensure you have everything in order.&lt;/p&gt;\n&lt;p&gt;In the transition period of moving, it may be handy to look at your hot-spot settings just in case you need it to tie you over for a day or two.&lt;/p&gt;\n&lt;p&gt;&lt;span class=\&quot;title2\&quot;&gt;Can you bundle your internet with other services to save?&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;Moving home is&amp;nbsp;a good time&amp;nbsp;to look at your other services – after all,&amp;nbsp;you’ll&amp;nbsp;have to switch&amp;nbsp;most of&amp;nbsp;them over too. You may be able save money by bundling your internet with other things like your phone&amp;nbsp;&lt;a href=\&quot;https://www.agl.com.au/residential/nbn-plans?cide=sem-n-a&amp;amp;gad_source=1&amp;amp;gclid=Cj0KCQjwkN--BhDkARIsAD_mnIre9sDq5QsFwTT9K5Tz7BrL_1Urj5u8s0HXPI6WeGjFWmeZHHO-uyAaAsggEALw_wcB&amp;amp;gclsrc=aw.ds\&quot; target=\&quot;_blank\&quot;&gt;or your energy&lt;/a&gt;.&amp;nbsp;You can speak with your service provider about&amp;nbsp;available options.&amp;nbsp;&lt;/p&gt;\n&quot;}}"> <P>You can bundle your internet with other things like your phone or your energy.&nbsp; The best way to do that is by <SPAN>using our&nbsp;</SPAN><A href="https://www.agl.com.au/help-support/financial-support/concessions-grants-rebates-discounts#support" target="_self" rel="nofollow noopener noreferrer">AGL Assistant</A><SPAN>.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Let me know how you go!&nbsp;</SPAN></P> </DIV> </DIV> </DIV> </DIV> </DIV> </SECTION> <SECTION class="container responsivegrid article-column vertical-padding-bottom-24 aem-GridColumn aem-GridColumn--default--12"> <DIV id="container-52f194fd15" class="cmp-container"> <DIV class="grid-wrapper"> <DIV class="fixed-grid"> <DIV class="text"> <DIV id="text-c06946e5cf" class="cmp-text" data-cmp-data-layer="{&quot;text-c06946e5cf&quot;:{&quot;@type&quot;:&quot;aglweb/components/text&quot;,&quot;repo:modifyDate&quot;:&quot;2026-01-06T04:24:39Z&quot;,&quot;xdm:text&quot;:&quot;&lt;h2&gt;&lt;span class=\&quot;title2\&quot;&gt;Consider what new service you sign up to&lt;/span&gt;&lt;/h2&gt;\n&lt;p&gt;Owning your own home gives you a level of stability that certainly increases your options with service providers, as you may be able to access &lt;a href=\&quot;https://www.agl.com.au/residential/energy/compare-plans?cidi=AGL%7CB1002589\&quot; target=\&quot;_blank\&quot;&gt;better-priced deals&lt;/a&gt; if you are in the position to commit to a longer-term agreement.&lt;/p&gt;\n&lt;p&gt;If you are &lt;a href=\&quot;/content/discover/en/home/saving-energy/4-ways-to-make-your-rental-property-energy-efficient.html\&quot; target=\&quot;_blank\&quot;&gt;renting&lt;/a&gt; your new property, it may be beneficial in the long term to sign a no lock-in contract, giving you the freedom to cancel or change your plan can provide flexibility.&lt;/p&gt;\n&lt;p&gt;From there, be open with providers about exactly what you want to achieve with your &lt;a href=\&quot;https://www.agl.com.au/residential/nbn-plans?cidi=disc%7CB1001165\&quot; target=\&quot;_blank\&quot;&gt;internet connection&lt;/a&gt;. What kind of &lt;a href=\&quot;/content/discover/en/home/home/how-to-increase-your-home-internet-speeds.html\&quot; target=\&quot;_blank\&quot;&gt;speeds&lt;/a&gt; do you require? At home, do you use it mainly for social, professional or entertainment? The first is relatively light on data-binging, but the latter two may rely upon transferring significant files or streaming regular movie-length HD videos. By also consolidating your service providers &lt;a href=\&quot;https://www.agl.com.au/get-connected/moving-home?cidi=disc%7CB1001166\&quot; target=\&quot;_blank\&quot;&gt;when you move&lt;/a&gt;, you could cover both bases at once.&lt;/p&gt;\n&lt;p&gt;Where offers appear similar, it's always recommended to spend some time reading over the review provided online.&lt;/p&gt;\n&lt;p&gt;While anecdotal evidence from friends and family can pull you in different directions, paying closer attention to those that live within a relatively close distance of your location will help, as they will be familiar with the potential quirks of your new postcode.&lt;/p&gt;\n&quot;}}"> <H2>&nbsp;</H2> </DIV> </DIV> </DIV> </DIV> </DIV> </SECTION> Wed, 14 Jan 2026 05:20:30 GMT Basil_AGL 2026-01-14T05:20:30Z https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42434#M2594 <P>I have had a Energy Plan with AGL for a umber of years and have just started an Internet Plan with AGL.</P><P>&nbsp;</P><P>I cannot find out how to combine the two plans into the one on-line account.</P><P>&nbsp;</P><P>Both plans have the same details - email, physical address and account name.</P><P>&nbsp;</P><P>Thanks</P> Sun, 11 Jan 2026 20:47:32 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42434#M2594 Harryf99 2026-01-11T20:47:32Z https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42451#M2598 <P>Hey&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/142085">@Harryf99</a>,&nbsp;</P> <P>&nbsp;</P> <SECTION class="container responsivegrid article-column vertical-padding-top-24 vertical-padding-bottom-24 aem-GridColumn aem-GridColumn--default--12"> <DIV id="container-7ecc002da5" class="cmp-container"> <DIV class="grid-wrapper"> <DIV class="fixed-grid"> <DIV class="text"> <DIV id="text-677aa2e30a" class="cmp-text" data-cmp-data-layer="{&quot;text-677aa2e30a&quot;:{&quot;@type&quot;:&quot;aglweb/components/text&quot;,&quot;repo:modifyDate&quot;:&quot;2026-01-06T04:21:55Z&quot;,&quot;xdm:text&quot;:&quot;&lt;h2&gt;&lt;span class=\&quot;title2\&quot;&gt;Moving from one address to the next&lt;/span&gt;&lt;/h2&gt;\n&lt;p&gt;In an age where we want everything immediately, the wait time to set up your internet seems increasingly frustrating. It's recommended that you organise the &lt;a href=\&quot;https://www.nbnco.com.au/residential/getting-connected\&quot; target=\&quot;_blank\&quot;&gt;&lt;b&gt;nbn&lt;/b&gt; connection&lt;/a&gt; at your new address at least two weeks before you move in.&lt;/p&gt;\n&lt;p&gt;With today's lifestyle, service providers understand the importance of the internet to the average person’s professional and personal life. Like anything, it’s best to be assertive and get on the front foot in organising the set-up with your new provider, and don’t be shy about asking a string of queries to ensure you have everything in order.&lt;/p&gt;\n&lt;p&gt;In the transition period of moving, it may be handy to look at your hot-spot settings just in case you need it to tie you over for a day or two.&lt;/p&gt;\n&lt;p&gt;&lt;span class=\&quot;title2\&quot;&gt;Can you bundle your internet with other services to save?&lt;/span&gt;&lt;/p&gt;\n&lt;p&gt;Moving home is&amp;nbsp;a good time&amp;nbsp;to look at your other services – after all,&amp;nbsp;you’ll&amp;nbsp;have to switch&amp;nbsp;most of&amp;nbsp;them over too. You may be able save money by bundling your internet with other things like your phone&amp;nbsp;&lt;a href=\&quot;https://www.agl.com.au/residential/nbn-plans?cide=sem-n-a&amp;amp;gad_source=1&amp;amp;gclid=Cj0KCQjwkN--BhDkARIsAD_mnIre9sDq5QsFwTT9K5Tz7BrL_1Urj5u8s0HXPI6WeGjFWmeZHHO-uyAaAsggEALw_wcB&amp;amp;gclsrc=aw.ds\&quot; target=\&quot;_blank\&quot;&gt;or your energy&lt;/a&gt;.&amp;nbsp;You can speak with your service provider about&amp;nbsp;available options.&amp;nbsp;&lt;/p&gt;\n&quot;}}"> <P>You can bundle your internet with other things like your phone or your energy.&nbsp; The best way to do that is by <SPAN>using our&nbsp;</SPAN><A href="https://www.agl.com.au/help-support/financial-support/concessions-grants-rebates-discounts#support" target="_self" rel="nofollow noopener noreferrer">AGL Assistant</A><SPAN>.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Let me know how you go!&nbsp;</SPAN></P> </DIV> </DIV> </DIV> </DIV> </DIV> </SECTION> <SECTION class="container responsivegrid article-column vertical-padding-bottom-24 aem-GridColumn aem-GridColumn--default--12"> <DIV id="container-52f194fd15" class="cmp-container"> <DIV class="grid-wrapper"> <DIV class="fixed-grid"> <DIV class="text"> <DIV id="text-c06946e5cf" class="cmp-text" data-cmp-data-layer="{&quot;text-c06946e5cf&quot;:{&quot;@type&quot;:&quot;aglweb/components/text&quot;,&quot;repo:modifyDate&quot;:&quot;2026-01-06T04:24:39Z&quot;,&quot;xdm:text&quot;:&quot;&lt;h2&gt;&lt;span class=\&quot;title2\&quot;&gt;Consider what new service you sign up to&lt;/span&gt;&lt;/h2&gt;\n&lt;p&gt;Owning your own home gives you a level of stability that certainly increases your options with service providers, as you may be able to access &lt;a href=\&quot;https://www.agl.com.au/residential/energy/compare-plans?cidi=AGL%7CB1002589\&quot; target=\&quot;_blank\&quot;&gt;better-priced deals&lt;/a&gt; if you are in the position to commit to a longer-term agreement.&lt;/p&gt;\n&lt;p&gt;If you are &lt;a href=\&quot;/content/discover/en/home/saving-energy/4-ways-to-make-your-rental-property-energy-efficient.html\&quot; target=\&quot;_blank\&quot;&gt;renting&lt;/a&gt; your new property, it may be beneficial in the long term to sign a no lock-in contract, giving you the freedom to cancel or change your plan can provide flexibility.&lt;/p&gt;\n&lt;p&gt;From there, be open with providers about exactly what you want to achieve with your &lt;a href=\&quot;https://www.agl.com.au/residential/nbn-plans?cidi=disc%7CB1001165\&quot; target=\&quot;_blank\&quot;&gt;internet connection&lt;/a&gt;. What kind of &lt;a href=\&quot;/content/discover/en/home/home/how-to-increase-your-home-internet-speeds.html\&quot; target=\&quot;_blank\&quot;&gt;speeds&lt;/a&gt; do you require? At home, do you use it mainly for social, professional or entertainment? The first is relatively light on data-binging, but the latter two may rely upon transferring significant files or streaming regular movie-length HD videos. By also consolidating your service providers &lt;a href=\&quot;https://www.agl.com.au/get-connected/moving-home?cidi=disc%7CB1001166\&quot; target=\&quot;_blank\&quot;&gt;when you move&lt;/a&gt;, you could cover both bases at once.&lt;/p&gt;\n&lt;p&gt;Where offers appear similar, it's always recommended to spend some time reading over the review provided online.&lt;/p&gt;\n&lt;p&gt;While anecdotal evidence from friends and family can pull you in different directions, paying closer attention to those that live within a relatively close distance of your location will help, as they will be familiar with the potential quirks of your new postcode.&lt;/p&gt;\n&quot;}}"> <H2>&nbsp;</H2> </DIV> </DIV> </DIV> </DIV> </DIV> </SECTION> Wed, 14 Jan 2026 05:20:30 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42451#M2598 Basil_AGL 2026-01-14T05:20:30Z https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42452#M2599 <P>I went to the AGL Assistant yesterday and they tell me they will be back to me within 3 days so we will see how we go.</P> Wed, 14 Jan 2026 09:42:58 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42452#M2599 Harryf99 2026-01-14T09:42:58Z https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42468#M2602 <P>The AGL Assistant told someone would be back to me in 3 business days.</P><P>&nbsp;</P><P>It is now the 5th business day with no reply.</P> Sun, 18 Jan 2026 23:39:47 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Combining-Energy-and-Internet-plan-detail-into-the-one-account/m-p/42468#M2602 Harryf99 2026-01-18T23:39:47Z