Gas Bill too high

Ann_G — Fri, 12 Dec 2025 05:45:19 GMT

Hi. Could you please look into my gas bill. It was the 2nd time I was billed high amount. The last billing cycle, you have included those previous paid bills.

Now, my bill went up to 888aud!

My bills during the peak of winter were only 204/217 aud.

We dont use heater, i barely cook.

Had a text discussion with your customer service last week but he blocked me out of the discussion when he ran out of answer and my billing hasn't been resolved til now.

Could you please look into it?

Looking forward for your response.

Thanks

Re: Gas Bill too high

SYED_AGL — Wed, 17 Dec 2025 00:59:36 GMT

Hi @Ann_G

I'm really sorry to hear about the trouble you've been experiencing. I completely understand how frustrating this must be for you.

I am going to send you the private message to get your account details, so I can personally look into this for you.

We are here to help!

SYED

topic Gas Bill too high in Energy - General

Gas Bill too high

Re: Gas Bill too high