https://neighbourhood.agl.com.au/t5/Energy-General/AGL-Assistant-just-got-smarter-GenAI-now-covers-more-topics/m-p/41864#M2537 <DIV id="copilot-message-r1f5" class="fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy" dir="auto"> <DIV dir="auto"> <DIV class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"> <DIV class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"> <DIV tabindex="-1" data-testid="loading-message" data-fui-focus-visible=""> <DIV id="chatMessageResponser1f3" class="___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao" aria-live="assertive" data-testid="lastChatMessage"> <DIV class="___1j4t0a1 f1lmfglv f1abmfm4" aria-hidden="false" data-testid="markdown-reply" data-message-type="Chat"> <DIV class="___stpibi0 f22iagw f1vx9l62 fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f10km5jb f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f19dd9cz fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h"> <P><STRONG><SPAN>What’s new?</SPAN></STRONG></P> <P>We’ve expanded the capabilities of AGL Assistant to help you get faster, clearer answers to even more questions.</P> <P>Previously, the Assistant relied on pre-set responses and links to Help &amp; Support pages. Now, with <STRONG>Generative AI (GenAI)</STRONG> powering more of the experience, it can:</P> <UL> <LI>Understand your question in more detail</LI> <LI>Respond using up-to-date content from AGL’s Help &amp; Support pages</LI> <LI>Provide answers that are more relevant to your specific query</LI> </UL> <P>This upgrade means GenAI now supports over 100 topics (up from 28) - including many of the most common questions we receive - and we’re continuing to add more.</P> <H3><STRONG><SPAN>Try it out</SPAN></STRONG></H3> <DIV> <P class="x_MsoNormal"><SPAN>You can chat with the upgraded AGL Assistant anytime:</SPAN></P> </DIV> <DIV> <UL type="disc"> <LI class="x_MsoNormal">On our<SPAN>&nbsp;</SPAN><STRONG>Help &amp; Support</STRONG>&nbsp;page at<SPAN>&nbsp;</SPAN><A title="https://www.agl.com.au/help-support" href="https://www.agl.com.au/help-support" target="_blank" rel="noopener nofollow noreferrer" data-auth="NotApplicable" data-linkindex="1">agl.com.au/help-support</A></LI> </UL> </DIV> <DIV> <UL type="disc"> <LI class="x_MsoNormal">By tapping the chat icon in the<SPAN>&nbsp;</SPAN><STRONG>AGL app</STRONG></LI> </UL> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Neighbourhood2.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3311iC8DE0F01A361CCC7/image-size/large?v=v2&amp;px=999" role="button" title="Neighbourhood2.png" alt="Neighbourhood2.png" /></span></STRONG></P> </DIV> <P>We’d love to hear what you think! Drop a comment below - your feedback helps us make AGL Assistant even better.</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="fai-CopilotMessage__actions rmlvq19 ___7qar2c0 fcthzvy" role="toolbar" data-tabster="{&quot;mover&quot;:{&quot;cyclic&quot;:false,&quot;direction&quot;:2,&quot;memorizeCurrent&quot;:true}}"> <DIV class="___v3blm90 f22iagw f1vx9l62 fdr99fa"> <DIV class="___m91pmt0 f19gb1f4 f22iagw f1063pyq f122n59 fni485r"> <DIV class="___152j3kg f22iagw f122n59 f19gb1f4 fni485r" data-stable-ignore="true" data-testid="FeedbackContainerTestId">&nbsp;</DIV> </DIV> </DIV> <I data-tabster-dummy="" aria-hidden="true"></I></DIV> Fri, 17 Oct 2025 05:56:21 GMT TomS_AGL 2025-10-17T05:56:21Z https://neighbourhood.agl.com.au/t5/Energy-General/AGL-Assistant-just-got-smarter-GenAI-now-covers-more-topics/m-p/41864#M2537 <DIV id="copilot-message-r1f5" class="fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy" dir="auto"> <DIV dir="auto"> <DIV class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"> <DIV class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"> <DIV tabindex="-1" data-testid="loading-message" data-fui-focus-visible=""> <DIV id="chatMessageResponser1f3" class="___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao" aria-live="assertive" data-testid="lastChatMessage"> <DIV class="___1j4t0a1 f1lmfglv f1abmfm4" aria-hidden="false" data-testid="markdown-reply" data-message-type="Chat"> <DIV class="___stpibi0 f22iagw f1vx9l62 fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f10km5jb f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f19dd9cz fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h"> <P><STRONG><SPAN>What’s new?</SPAN></STRONG></P> <P>We’ve expanded the capabilities of AGL Assistant to help you get faster, clearer answers to even more questions.</P> <P>Previously, the Assistant relied on pre-set responses and links to Help &amp; Support pages. Now, with <STRONG>Generative AI (GenAI)</STRONG> powering more of the experience, it can:</P> <UL> <LI>Understand your question in more detail</LI> <LI>Respond using up-to-date content from AGL’s Help &amp; Support pages</LI> <LI>Provide answers that are more relevant to your specific query</LI> </UL> <P>This upgrade means GenAI now supports over 100 topics (up from 28) - including many of the most common questions we receive - and we’re continuing to add more.</P> <H3><STRONG><SPAN>Try it out</SPAN></STRONG></H3> <DIV> <P class="x_MsoNormal"><SPAN>You can chat with the upgraded AGL Assistant anytime:</SPAN></P> </DIV> <DIV> <UL type="disc"> <LI class="x_MsoNormal">On our<SPAN>&nbsp;</SPAN><STRONG>Help &amp; Support</STRONG>&nbsp;page at<SPAN>&nbsp;</SPAN><A title="https://www.agl.com.au/help-support" href="https://www.agl.com.au/help-support" target="_blank" rel="noopener nofollow noreferrer" data-auth="NotApplicable" data-linkindex="1">agl.com.au/help-support</A></LI> </UL> </DIV> <DIV> <UL type="disc"> <LI class="x_MsoNormal">By tapping the chat icon in the<SPAN>&nbsp;</SPAN><STRONG>AGL app</STRONG></LI> </UL> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Neighbourhood2.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/3311iC8DE0F01A361CCC7/image-size/large?v=v2&amp;px=999" role="button" title="Neighbourhood2.png" alt="Neighbourhood2.png" /></span></STRONG></P> </DIV> <P>We’d love to hear what you think! Drop a comment below - your feedback helps us make AGL Assistant even better.</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="fai-CopilotMessage__actions rmlvq19 ___7qar2c0 fcthzvy" role="toolbar" data-tabster="{&quot;mover&quot;:{&quot;cyclic&quot;:false,&quot;direction&quot;:2,&quot;memorizeCurrent&quot;:true}}"> <DIV class="___v3blm90 f22iagw f1vx9l62 fdr99fa"> <DIV class="___m91pmt0 f19gb1f4 f22iagw f1063pyq f122n59 fni485r"> <DIV class="___152j3kg f22iagw f122n59 f19gb1f4 fni485r" data-stable-ignore="true" data-testid="FeedbackContainerTestId">&nbsp;</DIV> </DIV> </DIV> <I data-tabster-dummy="" aria-hidden="true"></I></DIV> Fri, 17 Oct 2025 05:56:21 GMT https://neighbourhood.agl.com.au/t5/Energy-General/AGL-Assistant-just-got-smarter-GenAI-now-covers-more-topics/m-p/41864#M2537 TomS_AGL 2025-10-17T05:56:21Z